PORTRAIT
Meeting with Helena and Mélissande, the fairies of Maubreuil
A room that inspires the comfort of a cocoon, a careful and unique decoration with a place for everything and everything in its place, fresh sheets and impeccable cleanliness ... Every detail is important. With a sharp eye, a taste for perfection and an innate sense of hospitality, they are the fairies who make the magic happen. Portrait of Helena and Mélissande, both chambermaids in the 5-star hotel Château de Maubreuil, near Nantes.
One is 48 years old and brightens your day with her sunny laughter; the other, at 23 years old, has the determination of those who know where they are going. Helena has been working alongside the owners of the Château for over 10 years. Mélissande joined the team after training in hotel and restaurant management, followed by a degree in management and initial experience in several hotels. Rarely in the limelight, it is nevertheless largely thanks to them that each visit to the Château leaves an unforgettable memory.
Navigating the art, from the common areas of the lobby and gourmet restaurant, to the rooms and suites and even the estate spa, they make sure everything is perfect. "We want our guests to feel good about the chateau, to leave with a beautiful memory in their minds. That's the essence of our job, that's what I'm passionate about," Mélissande enthuses. "We are fortunate to work in an exceptional setting, in a warm atmosphere, I savor every day the chance I have to work in such an environment."
"We are a human-sized team, which makes all the difference. At the Château, there is a climate of benevolence that is conducive to the development of each person and to the sharing of experience; I am delighted to be able to pass on what I have learned. From the kitchen, to the reception, to the service: we are a very close team!" continues Helena.
"Even if the masks hide some of the faces, even if you can't see the smiles anymore, you can feel the happiness of the clients to have spent a special moment at the Château, that's the most important", they conclude.
Your satisfaction is our reward
Красимир Иванов
March 26, 2024
super
Pierre Guiheneuc
March 26, 2024
Diner de 10 couverts pour un anniversaire. Château restauré , découvert de nuit, illuminé: magnifique. Service commercial, accueil sur place, et service au restaurant efficaces et impeccables. Salle somptueuse, décor...
Axelle VIOLIN
March 25, 2024
Une mention particulière au personnel : professionnel, chaleureux, accueillant. Le séjour n'en a été que plus réussi ! (Translated by Google) A special mention to the staff: professional, warm, welcoming. The stay...
MAZEAS SOPHIE
March 25, 2024
Une escapade en famille le temps d'un week-end. Nous avons réservé la suite "balade à Jaipur" qui offre l'espace nécessaire pour 4 personnes et qui est décorée avec goût. Le château de Maubreuil est magnifique, nous...
Dominique France
March 25, 2024
Très bon accueil aujourd'hui avec café offert. Massage en duo avec une amie. Les masseuses au top. Petit tour dans les jardins afin d'ouvrir l'appétit , déjeuner dans un espace raffiné. Tour était au top, nous reviendrons. Merci...
Pascal Guillet
March 24, 2024
Accueil chaleureux 👍personnel agréable et très souriant !!! décor et environnement magnifique... nous avons passé un très bon moment lors du brunch de ce dimanche... bravo aux chefs cuisiniers pour toutes ces bonnes...
Clay Smith
March 22, 2024
My new favorite hotel in Europe. Not only was the property and room spectacular, but the staff was incredibly kind, knowledgeable, and helpful. Made my first trip to Nantes extra special and helped me arrange some...
Philippe Gaudin
March 20, 2024
Magnifique établissement ! Décoration récente et splendide, très chaleureuse, avec toutes les commodités modernes et fonctionnelles. Cerises sur le gâteau : d'une part tout le personnel est extrêmement gentil, prévenant...
Stéphane Mirambeau
March 19, 2024
Je fus surpris de lire la note de 5 étoiles concernant les avis, cela indiquerait alors une perfection absolue. Je crains devoir calmer les ardeurs. Les points positifs sont évidents. Le site est magnifique, les personnels...
Aline Stantina
March 18, 2024
Un très agréable séjour dans cet écrin niché dans la campagne nantaise, un plus à noter pour l'accueil et la serviabilité des équipes ! (Translated by Google) A very pleasant stay in this setting nestled in the Nantes...